Terms and Conditions

About Us

This web site is owned and operated by Bloxwich Transport & Container Products Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Bloxwich Transport & Container Products Ltd
Cedars Business Centre
Avon Road
Cannock
Staffordshire
WS11 1QJ
United Kingdom

Phone:+44 (0)1543 435 160
Email: sales@bloxwichgroup.com
VAT No: 892052029
Company number: 05914712
EORI number: GB892052029000

Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America, Europe or anywhere else, place your order in GBP and make your payment in GBP your card company will convert the transaction to GBP or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may talk to us via phone, email or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

During holiday periods, we reserve the right to close on line ordering.

Shipping And Handling

We ship our heavy products via courier and we endeavour to ship all orders within 5 working days of receiving your order.

Delivery Schedule

We aim to dispatch your order as soon as possible. We will normally send your order to you in five business days
European Orders 3 - 5 working days
Overseas 7 - 10 working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card payments are connected to Opayo who have their own security details listed on the web site. Any numbers/card details are not stored on our computer systems. They are not held in clear text on any web site or sites or computers.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

Our Contact details:
Bloxwich Truck & Container Ltd
Cedars Business Centre
Avon Road
Cannock
Staffordshire
WS11 1QJ
United Kingdom
Phone: +44 (0)1543 435 160
Email: sales@bloxwichgroup.com

Privacy Policy

Bloxwich do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.